Right of withdrawal
Only the customer who is simultaneously a consumer will have a 14-day withdrawal deadline. The consumer has the right to withdraw from this contract within 14 days by providing a plausible reason. The cancellation deadline expires 14 days after the order.
The returned product must be intact, sent to the specified mail address, otherwise the costs will not be reimbursed.
To take advantage of the right of withdrawal, inform us of the decision to renounce this agreement by means of a clear declaration (for example, a letter sent by e-mail to firstname.lastname@example.org with the mandatory signature.
Consequences of withdrawal:
In case of withdrawal from this contract, we will refund the payment of the product received, (except shipping costs), immediately and in any case no later than 14 days from the date on which we have been informed. We will refund the payment using the same payment method used in the original transaction, unless explicitly agreed otherwise.